Exchange users cannot 'reply to all' with messages received from the API gateway

  • 3859032
  • 01-Oct-2007
  • 16-Mar-2012

Environment

Novell GroupWise 5.5 EP
Novell GroupWise 6
Novell GroupWise 4.1 API Gateway for NLM
Internet Addressing is enabled
Microsoft Exchange 5.5
Microsoft Exchange Connector for GroupWise

Situation

Exchange users cannot 'reply to all' with messages received from the API gateway
Internet users in the CC field are missing with reply messages using the /ARI-never switch
Internet users in the CC field are in the format of [domain.com]; UserId without the /ARI-never switch

Resolution

This is working as designed for the API gateway. The API gateway cannot use the /ARI-never switch in this case as the Internet domain name is put in the ARI field.
Microsoft has addressed the way they handle the address conversion with their Connector for GroupWise. See Article 811117 on the Microsoft Support Site.

Additional Information

Internet Addressing puts the Internet domain name into the ARI field. It puts it in the format of: [domain.com]. Exchange is not creating the message correctly so the message format is invalid when replying from Exchange.
Scenario: A message is sent from GroupWise user to Exchange user with Internet recipient CC:'d. If the /ARI-never switch is used then when the Exchange user attempts to 'reply to all', the CC: field is blanked out. Removing the /ARI-never switch on the API, the Exchange users do see the CC: recipient but they are invalid.

Formerly known as TID# 10071337