SCC does not refresh or display the PCI-DSS folder installed by PCI Solution Pack

  • 3856772
  • 10-Mar-2008
  • 26-Apr-2012

Environment

Sentinel 6.0.xx Sentinel Control Center
Sentinel 6.0.xx Solution Pack
Sentinel 6.0.xx PCI DSS

Situation

Mapping Configuration issues with SCC and refresh:
PCI-DSS folder is not getting created and the maps are getting placed into the `Unmanaged Items` folder.
PCI-DSS folder is displayed but the map is not displayed.
Correlation Issues with SCC and refresh:
PCI-DSS Correlation Rules are displayed in the correlation Rule Manager Window after being imported, but the PCI-DSS folder is NOT displayed in the Folder drop down. PCI-DSS folder is displayed in the 'Manage Folders' window. On opening the Manage Folder window and closing it, the PCI-DSS folder gets displayed in the Folder drop down also. This is not affecting the functionality and rules gets triggered appropriately.

iTrac Issues and SCC refresh:
Workflow templates are displayed in the Template Manager Window. But the PCI-DSS folder is NOT displayed in the Folder drop down. PCI-DSS folder is displayed in the `Manage Folders` Window. On opening the `Manage Folders` window and closing it, the PCI-DSS folder gets displayed in the Folder drop down also. This is not affecting the functionality of the templates and the workflow templates works as expected.

Resolution

None of the above issues prevent the PCI-DSS from functioning and are only issues with the SCC GUI.
Issues are resolved by re-launching SCC.

Status

Reported to Engineering

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