Changing the timeout value for GroupWise WebAccess session

  • 3852955
  • 14-Mar-2007
  • 16-Mar-2012

Environment

Novell GroupWise 6.5
Novell GroupWise 6
Novell GroupWise 5.5 EP
Novell GroupWise 5.5
Novell GroupWise WebAccess

Situation

How to change the WebAccess Timeout Setting
Cannot change the timeout for the WebAccess session
WebAccess is timing out after 20 min

Resolution

The WebAccess Agent Timeout:
1. In Consoleone (NWADMIN for GroupWise 5.5 and EP), go to the properties of the WebAccess NDS object | Access Control.
2. Edit the Default Class of Service to change the Timeout setting.
3. Restart the WebAccess Agent and web server

The WebAccess Application Timeout:
1. In Consoleone hightlight the GroupWise domain in the NDS tree.
2. Go to the properties of the 'GroupWiseWebAccess' object | Security Tab
3. Increase the Timeout setting.

Note: This setting is a minimum of 1 min and is not available for GroupWise 5.x versions.

Additional Information

Their are 2 timeouts for WebAccess. The WebAccess Agent timeout in the Access Control and the WebAccess Application timeout.

Formerly known as TID# 10073991