Environment
Novell Access Management 3 Access Administration
Novell Access Management 3 Support Pack 2 applied
Situation
Access Manager 3 setup with a single Linux Access Gateway (LAG),
Identity (IDP) Server and Administration Console. All components
working well and LAG protected resources could be accessed by
browsers after authenticating to the IDP server.
Administrator then wanted to check some of the Access Manager log files by downloading the logs from the Administration Console auditing -> general logging TAB. When selecting the log file and clicking the download command, a 404 Roma error would be displayed.
Tests showed that this only occured with IE6 and not IE7 or Firefox.
Administrator then wanted to check some of the Access Manager log files by downloading the logs from the Administration Console auditing -> general logging TAB. When selecting the log file and clicking the download command, a 404 Roma error would be displayed.
Tests showed that this only occured with IE6 and not IE7 or Firefox.
Resolution
Make sure that the Access Manager Administration Console is
accessed with an IE7 or Firefox client.