non critical errors in BackupExec sms error logs

  • 3848800
  • 12-Mar-2007
  • 26-Apr-2012

Environment

Netware 6.5 sp5
Novell GroupWise 7
Backup Exec tape backup software

Situation

Non critical errors were being imported by BE from the sms logs into its own error log. Errors such as:
NWSMTS_RESOURCE_NAME_NOT_FOUND or 0xFFFDFFC5
This is an informational type return code from the SMS scan functions indicating that all files in the current directory have been read by the tsa. This is not an error condition. However, BackupExec was porting everything from the Novell sms logs into its own error log and treating this message as an error. The BackupExec logs might appear thus:
Novell sms errors were encountered.
Begin Novell SMS errors
TSAFSGW.NLM (TSAFSGW.NLM 6.51.5 314) All resource names are already scanned or none were found.
End Novell sms errors.
This usually happened when backing up GroupWise. A new tsafsgw.nlm was modified so that this particular message is not sent to the SMS logs and hence not into BE's error logs.

Resolution

08/21/2006 12:41 PM 35,256 tsafsgw.nlm or later
These updates for tsafsgw.nlm are found in the latest hotfix updates for GroupWise on Novell's website. As of this writing the links are:

7.0.2 Beta -https://download.novell.com/Download?buildid=iV-2eq3s6Nw~

post 6.5.6 comes in sections


Status

Reported to Engineering