Error: "novfs kernel loadable module is not loaded. Please check installation of XPlat library or contact your system administrator."

  • 3846977
  • 06-Nov-2006
  • 16-Mar-2012

Environment

Novell Client v1.0 for Linux
Novell Linux Desktop 9
SUSE LINUX Professional 9.3

Situation

Error: "novfs kernel loadable module is not loaded. Please check installation of XPlat library or contact your system administrator."

Possible reasons for this error:
(1) The installation of the novfs.ko kernel module didn't complete properly due to the prerequisites not having been met.
(2) You have the prerequisites installed, but you updated your kernel.
(3) You are trying to install the Novell Client for Linux on a 64 bit system.

Resolution

(1) There is a kernel module (novfs.ko) that is shipped with Novell Linux Desktop 9 Support Pack 2 and later. If you are running an earlier version of Novell Linux Desktop 9, or if you are running SUSE LINUX Professional 9.3, then you will need to have three extra software packages before the installation can be performed. The three required software packages are make,gcc, and kernel-source. If you are not sure whether or not these are installed you can easily check by opening a terminal and typing rpm -qa kernel* gcc make and then seeing what is returned. You should see a kernel-smp (multi-processor) or a kernel-default (single processor) that is installed by default. The kernel-source version number MUST match the latest version of kernel-default or kernel-smp that you have installed. Once the kernel-source is installed then just install the latest version of gcc or make. These packages can be installed using Yast2 or Red Carpet. Once that is done, reinstall the Novell Client for Linux.
(2) If you have fullfilled the prerequisites and you are not running Novell Linux Desktop 9 Support Pack 2 or later (see fix 1 above), then you probably just need to recompile your updated kernel using the mk_novfs script found in the /opt/novell/ncl/src/novfs directory. You can do this by opening a terminal and running the mk_novfs command as root.
(3) The Novell Client for Linux is not yet supported on a 64 bit system.

Additional Information

Screen shot of error:


Troubleshooting Tip:

Even though you may have installed or updated a new kernel (ie kernel-smp or kernel-default), you will not use that new kernel until you reboot. Remember that there isn't much in Linux that requires a reboot, but updating a kernel does require a reboot in order for the kernel to take affect. You do not need to reboot if you have only applied a kernel-source package.

Formerly known as TID# 10098221

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