ZSM Management and Monitoring Service fails to install

  • 3838272
  • 06-Jun-2007
  • 30-Apr-2012


Microsoft Windows 2000 Server
Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Management and Monitoring Service


After selecting the Windows 2000 server to install MMS, the error "Error accessing the NT Machine" is immediately returned.
The user is authenticated to the Windows server with administrative rights and full access to the NT share at the time of the error.


Enabled the "Remote Registry Service" on the Windows 2000 server.
The installation process attempts to access the target server's registry via network calls and will fail if the remote registry service is not enabled.
The remote registry service is required even when installing the software locally.