HTTP Error 403 - Access Forbidden!

  • Document ID:3836541
  • Creation Date:25-Jan-2008
  • Modified Date:28-May-2012
    • Micro Focus Products:
      NetStorage
      NetWare
      Open Enterprise Server
      ZENworks Desktop Management

Environment

Novell Open Enterprise Server (OES)
Novell NetWare 6.5 SP4
Novell NetStorage 2.0.1
Novell NetStorage 2.6.0
Novell ZENworks Management Agent 6.5 SP2
Novell ZENworks Management Agent 7
Microsoft Internet Explorer 6.0

Situation

Novell ZENworks Management Agent was installed on the workstation
HTTP Error 403 - Access Forbidden!
Error Displayed when using the function "File - Download for Editing..." or "File - Download and Lock..."

Resolution

Fixed in OES Support Pack 2
Possible Workarounds:

  • Remove the ZenWorks Management Agent will make this NetStorage function to work properly again;
  • Mozilla Firefox 1.0.7 is not affected by this issue.

Additional Information

Steps to Duplicate:
  • Setup a NetWare 6.5 SP4 server with NetStorage 2.6.0 installed;
  • Setup a Windows XP SP2 workstation with the ZenWorks Desktop Management Agent 6.5 SP2 or 7.0 installed;
  • Open Internet Explorer and login to NetStorage;
  • Choose a file from a mapped drive (Home@... is fine) and select"File - Download for Editing..." or "File - Download and Lock...";
  • Save it and make your modifications;
  • When you are done, browse for the updated copy of the file form the "editing File window" still open and click "Finished";
  • You will get the following error:

Access Forbidden !

You don't have permission to access the requested object. It si either read-protected or not readable by the server.

If you think this is a server error, please contact the webmaster.

Error 403

Formerly known as TID# 10099664