ERROR: Product cannot be installed until the following products are installed : Novell eDirectory"

  • 3831932
  • 26-Oct-2006
  • 27-Apr-2012

Environment

Products
Novell Open Enterprise Server (Linux based)


Situation

Symptoms
-Unable to use Yast to install or configure any new Novell services dependant on Novell eDirectory.
-Yast installation fails during dependency check with error messages similar to the following:
ERROR: "Product NCS cannot be installed and/or configured until the following products are installed: Novell eDirectory. Do you want to install them too."

Change
SSP202 (Security Services Patch 202) was installed on the Novell Open Enterprise Linux Service Pack 2 (OES Linux SP2) server.

Resolution

The install of the "novell-ntls" RPM shipping with Securit Services 202 breaks the Yast modules dependencies because the NTLS RPM installed prior to the upgrade to Security Services Patch 202 is called "ntls" and Yast module installations/configurations perform a strict name based RPM dependency checking. The problem arises because the Security Services Patch changes the name of the NTLS RPM.

This issue has been reported to Novell Engineering, but the following workaround steps will allow the Yast installations/configurations to proceed fine.
  1. Open the /opt/novell/oes_install/selections/novell-eDirectory.sel file in a text editor.
  2. Search for the line containing the string "ntls" and change the string to "novell-ntls".
  3. Save the changes and attempt the Yast operations again.



Status

Reported to Engineering

Additional Information

Here is a screenshot with the error message from Yast.

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