High Utilization experienced on Novell Web servers running eGuide or GroupWise Webaccess

  • 3831603
  • 12-Jul-2006
  • 27-Apr-2012

Environment


Novell NetWare 6.5 Support Pack 5
Novell Open Enterprise Server (NetWare based)
Novell Apache on NetWare 2.0.48
Novell GroupWise WebAccess 7

Situation

Symptoms
Server is very slow to respond to NCP Clients
Server is is very slow to respond to eGuide requests
NetWare Remote Manager shows thousands files upon on the SYS Volume
Server goes into high Utlization
Busiest thread in Novell Remote Manager is snmp_UDP_Scheduler_Process

Resolution

Workaround:
The current workaround is to remark the PSA.NSS load line from the autoexec.ncf and reboot the server.

Status

Reported to Engineering