Unable to drill down the tree contexts when defining contexts for "User Sources"

  • 3823469
  • 27-Feb-2008
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

Trying to add user containers for a user source and cannot drill down beyond a particular context

Status

Reported to Engineering

Additional Information

Some LDAP traces of a successful drill down vs. the one having problems. Below is the trace of the problem:

[2007/10/10 14:11:33] (10.250.25.13:3440)() DoSearch on connection 0x93e3aa80
[2007/10/10 14:11:33] (10.250.25.13:3440)(0x0002:0x63) Search request:
base:"ou=schools,o=gmcs"
scope:2 dereference:0 sizelimit:0 timelimit:0 attrsonly:0
filter:"(guid='0080+''FFFD-b)"
attribute: "guid"
[2007/10/10 14:11:33] (10.250.25.13:3440)(0x0002:0x63) Sending operation result
0:"":"" to connection 0x93e3aa80


A successful result looks like this:

[2007/10/10 14:11:34] (10.250.25.13:3442)(0x0002:0x63) DoSearch on connection
0x93e3aa80
[2007/10/10 14:11:34] (10.250.25.13:3442)(0x0002:0x63) Search request:
base:"ou=services,o=gmcs"
scope:2 dereference:0 sizelimit:0 timelimit:0 attrsonly:0
filter:"(guid='0080+''FFFD-b)"
attribute: "guid"
[2007/10/10 14:11:34] (10.250.25.13:3442)(0x0002:0x63) Sending search result
entry "ou=Services,o=GMCS" to connection 0x93e3aa80
[2007/10/10 14:11:34] (10.250.25.13:3442)(0x0002:0x63) Sending search result
entry "cn=GMCS202,ou=WEB,ou=Services,o=GMCS" to connection 0x93e3aa80
[2007/10/10 14:11:34] (10.250.25.13:3442)(0x0002:0x63) Sending operation result
0:"":"" to connection 0x93e3aa80