ipsmd loads in defunct state after RUG update

  • 3818400
  • 27-Sep-2007
  • 26-Apr-2012

Environment

Novell iPrint for Linux Open Enterprise Server Support Pack 2

Situation

After doing a RUG update after September 17, 2006, the Print Manager will load in a defunct state if the Printer Driver Profiles exist on the Print Manager.

The Print Manager will show as active, but won't function. To determine whether the Print Manager is defunct type the following at a terminal shell:
ps -ef | grep ipsmd

See if defunct is returned.

Resolution

Cause: Bug in the June 21, 2007 novell-iprint-server RPM. (novell-iprint-server-5.1.20070621-1)

Resolution: Reported to Engineering

Workaround:
Back rev the RPM to the Nov 9, 2006 version (novell-iprint-server-5.1.20061109-3)
- Download the RPM by clicking here.
- Copy the RPM to the server's /tmp directory
- Type the following at a terminal session
cd /tmp
rpm -Uvh novell-iprint-server-5.1.20061109-3.i586.rpm --force
rcapache2 restart
rcnovell-ipsmd restart
rcnovell-idsd restart

Status

Reported to Engineering

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