Environment
Novell iPrint for Linux Open Enterprise Server Support Pack
2
Situation
After doing a RUG update after September 17, 2006, the Print
Manager will load in a defunct state if the Printer Driver Profiles
exist on the Print Manager.
The Print Manager will show as active, but won't function. To determine whether the Print Manager is defunct type the following at a terminal shell:
ps -ef | grep ipsmd
See if defunct is returned.
The Print Manager will show as active, but won't function. To determine whether the Print Manager is defunct type the following at a terminal shell:
ps -ef | grep ipsmd
See if defunct is returned.
Resolution
Cause: Bug in the June 21, 2007 novell-iprint-server RPM. (novell-iprint-server-5.1.20070621-1)
Resolution: Reported to Engineering
Workaround:
Back rev the RPM to the Nov 9, 2006 version
(novell-iprint-server-5.1.20061109-3)
- Download the RPM by clicking here.
- Copy the RPM to the server's /tmp
directory
- Type the following at a terminal
session
cd
/tmp
rpm -Uvh novell-iprint-server-5.1.20061109-3.i586.rpm
--force
rcapache2 restart
rcnovell-ipsmd restart
rcnovell-idsd restart