ZENworks tftp server driverupdate file on NetWare fails to download

  • 3815360
  • 09-Sep-2006
  • 18-Jun-2012

Environment

Novell ZENworks Desktop Management 6.5 - ZDM6.5
Novell ZENworks 7 Desktop Management - ZfD7
Novell ZENworks Imaging

Situation

ZENworks tftp server driverupdate file on NetWare fails to download
SUSE provides for a driver update process that download the file "driverupdate" from the tftp server. This fails on a NetWare server since the long file names are not correctly supported. Testing on a Windows server this works correctly.

Resolution

For ZENworks 6.5 Desktop Management: Fixed in TFTP.NLM dated 22 May 2006 or newer in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://www.novell.com/support .
For ZENworks 7 Desktop Management: Fixed in ZENworks 7 Desktop Management with SP1, available at https://download.novell.com

Additional Information

STEPS TO REPRODUCE
1. Using a ZENworks 7 PXE NetWare server
2. Create a file with a long file name in the sys:tftp\boot directory "longfilename"
3. Create a file with a long extension name in the sys:tftp\boot directory "short.filename"
4. Boot a PXE client and enter ZENworks Maintenance option
5. At the bash prompt execute the following commands:
tftp -v -m binary -c get boot/longfilename
tftp -v -m binary -c get short.filename
6. confirm both of the above fail, then execute the following:
tftp -v -m binary -c get boot/longfi~1
tftp -v -m binary -c get short~1.fil
7. confirm both of the above work.

Files with 8.3 format (or short names) can be pulled from NetWare servers.

Formerly known as TID# 10099843