Environment
Novell SUSE Linux Enterprise Server 10
Novell SUSE Linux Enterprise Server 10 SP1
Novell Open Enterprise Server 2
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Middle Tier
Situation
ERROR "The installation of ZENworks Desktop Management has FAILED"
ERROR "The following component(s) experienced a fatal error:
Middle Tier"
The ZDML 7 failure to install Middle Tier on a SLES 10 server specifies a log file at /var/log/ZENworks_Desktop_Management_InstallLog.log that does not get created.
novell-xtier rpm's don't install to SLES 10 due to dependency failures
novell-xtier rpm's have SLES9 in the rpm name
Resolution
SLES 10, SLES 10 SP1 and OES2 are not supported platforms for ZDM 7 Middle Tier. See the Novell documentation at https://www.novell.com/documentation/zenworks7/dm7install/data/bvaxtvz.html for details.
Additional Information
OES2 is a supported platform for ZENworks 10 Configuration Management, that does not use the Middle Tier Server.