Microsoft Windows blue screen event on a Dial Up connecton failure

  • 3795239
  • 08-Nov-2006
  • 26-Apr-2012


Novell BorderManager 3.8
Novell BorderManager VPN Client Version 3.8.12
Microsoft Windows XP Service Pack 2
Microsoft Dial Up Networking (DUN)


  • User has not been logged in to the Microsoft Windows XP workstation
  • NWGINA prompts the user with the Novell Client Login screen
  • The VPN Location Profile has been selected and VPN Dial-UP has been enabled from the "Configuration" tab
  • Any Dial Up Networking connection failure will run into the following problem:
  • ERROR:"Dial-Up error has occurred. The modem (or other connecting device) has reported an error.:
  • Selecting either OK or Cancel will lock NWGINA for a few seconds and retrun the ERROR:
"The instruction at"0x73ef6100" referenced memory at "0x00000020"
The memory could not be "read"
Click on OK to terminate the Program
Click CANCEL to debug the Program"


This issue has been addressed to engineering


Reported to Engineering