Starting Novell iPrint Manager: ... service not configured skipped

  • Document ID:3780872
  • Creation Date:01-Feb-2008
  • Modified Date:06-Jul-2017
    • Micro Focus Products:
      iPrint
      Open Enterprise Server

Environment


Novell Open Enterprise Server (Linux based)

Situation

Attempted to start the print manager by issuing rcnovell-ipsmd start or restart the manager by issuing rcnovell-ipsmd restart following migration of print manger.

Resolution

Configuration files stored in /etc/opt/novell/iprint/conf are corrupt.
  1. Restore the files from backup media
  2. Change ownership
    • chown root.root /etc/opt/novell/iprint/conf/<PrintManager and Context>.ipsmd.conf
      • Replace <PrintManager and Context> with something like this:
    • Example:
      • chown root.root /etc/opt/novell/iprint/conf/myPrntMgr.pittsburg.corp.ipsmd.conf
  3. Create a symbolic link
    • Syntax:
      • ln -s /etc/opt/novell/iprint/conf/<PrintManager and Context>.ipsmd.conf ipsmd.conf
    • Example:
      • ln -s /etc/opt/novell/iprint/conf/myPrntMgr.pittsburg.corp.ipsmd.conf ipsmd.conf
  4. Start the print manager
    • rcnovell-ipsmd start