Applications not available in Start Menu after system crash during new application distribution

  • 3775682
  • 27-Feb-2007
  • 30-Apr-2012

Environment


Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management
Microsoft Windows XP Professional Windows XP Professional Support Pack 2
HKLM\Software\Netware\NAL\1.0\WSFirstRefreshSkipNet = 1

Situation

NAL delivered applications are not available in the Start Menu or on the desktop until NAL completes its Network refresh.

When using HKLM\Software\Netware\NAL\1.0\WSFirstRefreshSkipNet the first NAL refresh after System Start reads from cache. This enables disconnectable application icons to be delivered prior to NAL checking eDirectory

Resolution

Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 3a, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at Novell Support

Additional Information

Steps to duplicate.
Set HKLM\Software\Netware\NAL\1.0\WSFirstRefreshSkipNet = 1
Associate some applications to a user or workstation through theStart Menu
The system reboots during delivery of an application, i.e. due to apower out, system crash or user reboot, or similar

Restart
Log in
NAL spins and continues caching and/or distributing the application
Start Menu is incomplete. NAL desktop icons are not delivered
Few or no NAL delivered applications are available in the NAL folders until NAL completes the new application delivery.

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