Error creating server certificates or certificate authority

  • 3767187
  • 28-Nov-2006
  • 13-Feb-2017

Environment

Novell eDirectory 8.8 SP6
Novell Certificate Server (PKIS) 3.1.1
Novell Open Enterprise Server (Linux based)
RedHat Linux

Situation

Cannot create SSL server certificates or cannot re-create a Certificate Authority.
Trying to create these objects in ConsoleOne or iManager returns an error: The Certificate Server software is not loaded or is not functioning correctly.
Running:
ndsconfig add -t TREENAME -p 10.0.0.1 -m SAS
says the objects were successfully configured, but they are not actually created.
Using npki -u and npki -l to unload and re-load PKI reveals the following error in the ndsd.log file:
Loader Failed:for /usr/lib//nds-modules/libpkiserver.so,error libstdc++-libc6.2-2.so.3: cannot open shared object file: No such file or directory,errno 104

Resolution

The Security Services 2.0.3 patch is dependent on the Compat library being installed on your server. You can identify the installation of this module on your server by running the following command:

rpm -qa | grep compat

For OES or SLES, look for this command to return"compat-2004.7.1-1.2" or later.

For Red Hat, look for "compat-libstdc++-296-2.96-132.7.2" or later.
If this library is not installed or is an older version it should be installed or updated and you will then be able to load PKI and create certificate objects.

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