Cursor moves to the middle of the screen during Remote Control

  • 3760159
  • 05-May-2007
  • 30-Apr-2012

Environment


Novell ZENworks Desktop Management 6.5 - ZDM6.5 Desktop Management Support Pack 2
Novell ZENworks Desktop Management 7 - ZDM7 Desktop Management

Situation

The Remote Control Policy is configured not to prompt for permission or provide a visible signal. The administrator does not want the end user to know they are being viewed.
Cursor moves to the middle of the screen during Remote Control.

Resolution

Fixed with ZenRem32.exe dated 12/02/2005 or later in ZDM 6.5 SP2 HP3. For ZDM6.5 SP2: fixed in ZENworks 6.5 Desktop Management SP2 IR1 or newer found at https://download.novell.com

Fixed with ZenRem32.exe dated 12/02/2005 or later in ZDM 7 SP1. Fixed in ZENworks 7 with SP1 Desktop Management, available athttps://download.novell.com


Additional Information


Formerly known as TID# 10099826

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