Environment
Novell GroupWise 7 Support Pack 1
Microsoft Windows XP Support Pack 2
Microsoft Windows XP Support Pack 2
Situation
When repairing the GroupWise 7.0.1 client from an msi install, the
client doesn't install correctly and is missing a backslash in the
path to the GroupWise.exe file.
Resolution
Work around for this is after the repair finishes to right click on
GroupWise icon on the desktop and go to properties and manually
enter in the backslash that the path needs and the client works
fine.
This has been reported to development.
This has been reported to development.
Additional Information
When running the GWTUNER.exe that creates an MSI file and
running the MSI file from DOS it installs the GroupWise Client
7.0.1. After the install is complete when going to Control
Panel/Add Remove Programs and clicking on the GroupWise
icon, click the support information link and choose the repair
button. After the repair is finished the install doesn't work
correctly and leaves out a backslash when you right click on the
GroupWise icon and go to properties. The path is
C:\Novell\GroupWisegrpwise.exe and leaves out the backslash between
GroupWise and grpwise. To fix it is needed to manually
insert the backslash and it works.
To duplicate the issue:
1. Make sure the GroupWise client 7 service pack 1 is not running on your Windows XP machine or any other GroupWise client.
2. Run the GWTUNER.exe file from the GroupWise 7.0.1 software distribution directory CD which is located in the Admin/Utility/GWTUNER.
3. After it creates a transform file, then go to Start/Run type in cmd and to start a DOS prompt, change to SDD/client/win32 and run the command: msiexec /i groupwise.msi transforms=groupwise.mst /qb which installs the client.
4. After the client installs fine, go into Start/Control Panel/Add Remove Programs and click on the GroupWise icon and click the support information link and it gives the option to repair the client.
5. After it runs through the install, the icon on the desktop is blue and white and if you right click on the properties and check out the path you will see this: C:\Novell\GroupWisegrpwise.exe
6. The problem is that the backslash doesn't get in between GroupWise and grpwise.exe.
1. Make sure the GroupWise client 7 service pack 1 is not running on your Windows XP machine or any other GroupWise client.
2. Run the GWTUNER.exe file from the GroupWise 7.0.1 software distribution directory CD which is located in the Admin/Utility/GWTUNER.
3. After it creates a transform file, then go to Start/Run type in cmd and to start a DOS prompt, change to SDD/client/win32 and run the command: msiexec /i groupwise.msi transforms=groupwise.mst /qb which installs the client.
4. After the client installs fine, go into Start/Control Panel/Add Remove Programs and click on the GroupWise icon and click the support information link and it gives the option to repair the client.
5. After it runs through the install, the icon on the desktop is blue and white and if you right click on the properties and check out the path you will see this: C:\Novell\GroupWisegrpwise.exe
6. The problem is that the backslash doesn't get in between GroupWise and grpwise.exe.