Repair of GroupWise client 7 SP1 msi install breaks the install.

  • 3750103
  • 30-Aug-2007
  • 27-Apr-2012


Novell GroupWise 7 Support Pack 1
Microsoft Windows XP Support Pack 2


When repairing the GroupWise 7.0.1 client from an msi install, the client doesn't install correctly and is missing a backslash in the path to the GroupWise.exe file.


Work around for this is after the repair finishes to right click on GroupWise icon on the desktop and go to properties and manually enter in the backslash that the path needs and the client works fine.

This has been reported to development.

Additional Information

When running the GWTUNER.exe that creates an MSI file and running the MSI file from DOS it installs the GroupWise Client 7.0.1. After the install is complete when going to Control Panel/Add Remove Programs and clicking on the GroupWise icon, click the support information link and choose the repair button. After the repair is finished the install doesn't work correctly and leaves out a backslash when you right click on the GroupWise icon and go to properties. The path is C:\Novell\GroupWisegrpwise.exe and leaves out the backslash between GroupWise and grpwise. To fix it is needed to manually insert the backslash and it works.

To duplicate the issue:

1. Make sure the GroupWise client 7 service pack 1 is not running on your Windows XP machine or any other GroupWise client.
2. Run the GWTUNER.exe file from the GroupWise 7.0.1 software distribution directory CD which is located in the Admin/Utility/GWTUNER.
3. After it creates a transform file, then go to Start/Run type in cmd and to start a DOS prompt, change to SDD/client/win32 and run the command: msiexec /i groupwise.msi transforms=groupwise.mst /qb which installs the client.
4. After the client installs fine, go into Start/Control Panel/Add Remove Programs and click on the GroupWise icon and click the support information link and it gives the option to repair the client.
5. After it runs through the install, the icon on the desktop is blue and white and if you right click on the properties and check out the path you will see this: C:\Novell\GroupWisegrpwise.exe
6. The problem is that the backslash doesn't get in between GroupWise and grpwise.exe.