Suspicious software drill down error

  • 3749558
  • 01-Sep-2006
  • 27-Apr-2012

Environment

Novell ZENworks Asset Management 7 - ZAM7

Situation

ERROR: SQLException: Syntax error converting from a character string to uniqueidentifier
 
Happens when selecting Instances (Summary) in the Customer Reports - Workstations with Suspicious Software
Report

Resolution

First, make sure Patch 4 or above has been applied.  Contact Novell Technical Support for theQueryExecute.xslfile.  Copy that file into the tomcat/webapps/rtrlet/xsltransforms/query directory on the WebConsole server. 

Status

Reported to Engineering

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