Novell Storage Services crashes on startup of Open Enterprise Server

  • 3749187
  • 21-Jan-2008
  • 27-Apr-2012


Novell Open Enterprise Server 2 (OES2)
Novell Open Enterprise Server (Linux based)

Configuration Information:
Server is configured to use EVMS and Novell Storage Services


No NSS Pools visible using command: "nss /pools".
No NSS Volumes exported via NCP to clients.
Examination of /var/log/messages shows messages similar to the following:
NSSLOG ==> [MSAP] comnLog.c[201]
Pool"POOL" - Watching pool.
Unable to handle kernel paging request at virtual address 75c7202c
Call Trace:
[] CheckSpecialBlkAndAdd+0x349/0x7c0 [nsszlss]
[] mpkPrivateFree+0x21/0x236 [linuxmpk]
[] LB_StackFree+0x8/0xc [nsslibrary]


Fix the corrupted pool as follows:
  1. Add /poolautodeactivate=all to/etc/opt/novell/nss/conf/nssstart.cfg and reboot the server
  2. Manually activate each pool on the server to see which pool is corrupted.
  3. Run ravsui rebuild


Reported to Engineering

Additional Information


The cause of NSS not loading successfully in this case after reboot was a corrupted pool .

Status(Last updated: 2008-01-21)

The crash has been reported to engineering . A pool should be put in maintenance or offline state if it is corrupt; a corrupt pool should not prevent NSS from loading successfully.