GMS (GroupWise Mobile Server) Internal Server Error - ASP error

  • 3748957
  • 07-May-2007
  • 10-Dec-2013


GroupWise Mobile Server
Microsoft Windows 2003 Server

Machine with 4 GIG Memory


Attempting to login to Intellisync with http://localhost:80 receive the following error page
Error generating page

An error occurred while generating this page on the server.

Technical information about the error:

HTTP 500.100 - Internal Server Error - ASP error

ASP Error Info:
/en/includes/systemMain.asp, line 243

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322)

GET /Default.asp

Tuesday, January 10, 2006, 2:59:35 PM


Corrective Actions:
1. User a workstation with 2 GIG or less memory.
A machine with 4 GIG memory gives an error. However, a 2 GIG Machine works
1. Click Start | Run
2. Type "regedit" without quotes and click OK
3. Browse to
4. Right Click on Manager and click New | DWORD Value
5. Give the name as "maxHeapSize" without quotes and press Enter
6. Double Click on maxHeapSize and select Decimal
7. In the Value data, type
"536870912" without quotes and click OK
8. Click Registry | Exit
9. Browse to
C:\Program Files\Intellisync Mobile Suite\CommSvr\conf\ and edit
10. Add the following line
11. Save and exit the file
12. Click Start | Programs | Intellisync Mobile Suite | Admin Console
13. Expand Intellisync Mobile Suite | Management | Servers
14. Right Click on the ServerName on the Right hand side and click Stop
15. Once it is stopped Right Click on it again and click Start

Additional Information

Root Cause:
Java is unable to handle Too much Memory on a machine