Unable to send mails from Symbian phones to other recipients.

  • 3745710
  • 05-Feb-2007
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise Mobile server 2 (GMS)
Symbian OS based phones

Situation

Mail sent from Symbian based phones to any recipient is delivered as posted mail into senders mailbox.
This does not happen when using other OS based phones.

Resolution

There is a workaround available to put email address in between two apostrophe's`s like "myemail@company.com". However, it might work only for few phone brands.
The fix is available in the GMS 2.04 build and SP2 of the GroupWise 7.