Error: "Unable to save this Component."

  • 3744434
  • 20-Jun-2007
  • 27-Apr-2012

Environment


Novell ZENworks 7 Asset Management - ZAM7 Standalone

Situation

Error: "Unable to save this Component."
Manually adding data to objects in the database.
The manual add process was working.
Stopping and restarting the ZAM Manager may stop the error for a period of time.
Manager log at the time the attempt was made to save the component change:

Error: "Application Object Error at 6/7/2007 11:33:07 AM on D2626UCELSTER2 by TS_CENSUS
Unexpected Exception
[2.4.3] Unexpected exception [2.5.3]... operation failed.

Database Persistence Layer Error in DBSQLServerErrorHandler::serverError at 6/7/2007 11:33:07 AM
Database Error
[2.5.3] Error: ''
Message 1: ''
Message 2: ''

Database Persistence Layer Error in DBSQLServerErrorHandler::serverError at 6/7/2007 11:33:07 AM
Database Error
[2.5.3] Error: '[5] [SERVERERROR] Could not allocate space for object 'NC_CompChanges' in database 'TSCensusDT' because the'PRIMARY' filegroup is full.'
Message 1: '[1105] D2626UCELSTER2'
Message 2: '[17]'
"

Resolution

Purge the MSDE database of outdated data (ZAM Manager, Administration, Database Purge...; the Help option provides details about purging as does the on-line documentation).

FYI--The purge will remove outdated data but will not reduce the size of the database. The purge will empty the records of outdated data but doesn't remove empty records from the database. ZAM with MSDE doesn't provide the utility to remove empty records.