WEBACCESS Agent will not load - GWIA abends

After installing WebAccess and its applications, the WebAccess agent will not load. No error messages are reported. When attempting to load the GWIA, the server abends.

The /user /password information in the sys:\system\webac70a.waa configuration file was not correct. First, an eDirectory user with proper rights to the Domain folders should be used for the /user switch. Second, the password cannot include extended characters like a dash. Switching the user to the admin or to another object with correct rights and a valid password allowed the WebAccess agent to open and prevented the GWIA agent from abending the server.