Login failed: User supplied a invalid password on WebAccess Agent

  • Document ID:3736356
  • Creation Date:27-Dec-2006
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise WebAccess 7

Situation

Launching GroupWise WebAccess results in errors on the WebAccess Agent
Login failed: User supplied a invalid password
Login failed: User tried to many times with invalid password

Resolution

Modify Webpublisher Proxy user name and or password
In ConsoleOne go to WebAccess object (WEBAC70A) | right click |
choose properties | on the Webpublisher Tab change the password and or user name | save and restart WebAccess.
This needs to be a GroupWise user as opposed to an NDS or Windows user.