Deleting trash in GroupWise does not delete trash on device

  • 3736067
  • 28-May-2007
  • 10-Dec-2013

Environment

Novell GroupWise 7
Novell GroupWise 7 Support Pack 1
Novell GroupWise 7 Support Pack 2
GroupWise Mobile Server 1.0
GroupWise Mobile Server 2.0
Palm devices
Windows Mobile devices

Situation

When deleting mail from the device, it deletes it in GroupWise and is found in the GroupWise trash. However when deleting mail from GroupWise, it does not appear in the device trash folder

Resolution

This is working as designed. While individual deletions are synchronized between folders for the device and the master, trash is not "synchronized". The trash on the device must be periodically emptied on the device. Emptying the trash on the device does not empty the trash in GroupWise