Mails not being processed in MSHOLD Directory

  • 3733393
  • 30-Oct-2007
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 6.5
Novell GroupWise 7

Situation

Symptoms:
Mails not being processed in MSHOLD Directory
Mails not being processed in MSLOCAL Directory
Old mails not being processed after renaming the queues and copying them back

Resolution

Corrective Actions:
1. Copy few files from the old MSHOLD directory to the corresponding new MSHOLD directory
2. Press F6 on the MTA screen. This would cause the MTA to restart and process the old files.
3. Follow steps 1 and 2 for the remaining files

Additional Information


Formerly known as TID# 10101005