Decline Appointment with Options shows Busy in Calendar

  • 3732079
  • 07-Mar-2008
  • 26-Apr-2012

Environment

Novell GroupWise 7
Novell GroupWise 32 bit Client

Situation

User receives an appointment and chooses to "Decline with Options". Unchecking "Delete this item" allows the user to still be aware of this appointment and keep it in the calendar but sends a Decline response to the requester of the appointment. Regardless of what the user selects for Show As (Free, Tentative, Busy, or Out of Office) the user will show as Busy for this declined appointment in a Busy Search.
 
Declining an appointment with "Decline with Options" and unchecking "Delete this item" shows the user as Busy for this Declined appointment in Busy Search

Resolution

This has been resolved in GroupWise 8. Please upgrade to GroupWise 8

Workaround Steps:
User can Accept with Comments and show as Free and indicate the user isn't going to attend but merely accepting the meeting for tracking. This requires additional work by user and the Inviter would need to read the comments to understand and these comments may not be recalled at meeting time while checking who accepted appointment.

Bug Number

262874

Additional Information

Steps to Duplicate:

  1. Open Appointment.
  2. Select Decline with Comments.
  3. Uncheck Delete this item.
  4. Set "Show As" to preferred setting (other than Busy).
  5. Click OK.
  6. Create New Appointment.
  7. Click Busy Search.
  8. Checking the time slot shows BUSY regardless of selecting Free/Tentative/Out of Office.

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