Recovering from accidentally configuring your DLU policy as "volatile"

  • 3720097
  • 02-Feb-2007
  • 16-Mar-2012

Environment

Novell ZENworks for Desktops 3.2
Novell ZENworks 7 Desktop Management - ZDM7 Desktop Management
Novell ZENworks 6.5 Desktop Management - ZDM6.5 Desktop Management
Novell ZENworks for Desktops 4.0.1 - ZfD4.0.1 Desktop Management

Situation

Recovering from accidentally configuring your DLU policy as"volatile"


How to change a volatile user to a non-volatile user on a workstation if you accidentally configuring your DLU policy as "volatile"


Resolution

Backup the user's profile.




On the workstation, If "Enable Volatile caching" is ON under control panel | zenworks agent options | settings, you can turn a volatile user to a non-volatile user without having to reboot Windows by deleting the following names in the registry:

HKLM/Software/Microsoft/WindowsNT/CurrentVersion/ProfileList/S-1-5-21-....(SID)/

Volatile Stamp [equal] hexdata
- This is the date that the account will be deleted. (stored in hex time) This gets updated every time a volatile DLU user logs into the workstation and NDS to be x days in the future, wherex is "volatile days to cache".

Volatile User [equal] account name


Additional Information

Unfortunately, you can't turn a volatile user to a non-volatile user on the fly if "Enable Volatile Caching" is OFF. With "Enable Volatile Caching" set to OFF, the volatile user flag is stored in memory.


See the following TID for a patch that enables you to change a volatile DLU user to a non-volatile DLU user from the DLU policy:
Document ID: 10088027 Document Title: DLU does not reset the local user back to non-volatile when changing the DLU policy.

Formerly known as TID# 10078326

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