Display problems in I.E. connecting to Webaccess with SSL, along with error

  • 3716578
  • 08-Sep-2006
  • 26-Apr-2012

Environment

Configuration Information : Have SSL enabled on the Apache Web Server to secure communication between the workstation's browser and the Webaccess Agent.

Novell NetWare 6.5 Support Pack 5
Novell GroupWise WebAccess 7 SP1
Novell Apache on NetWare 2.0.48
Microsoft Windows 2000 Professional

Situation

Problem:
When users attempt to login with I.E to their GroupWise Webaccess mailbox, using a secure connection (SSL), the browser only paints half the screen, in that only some of the graphical elements of the normal login page are visible. If you press F5 to refresh, then sometimes you get 100% of the graphical content show up and if you again press F5 you get the error page in the browser - "The page cannot be displayed"

Changes:
This problem does not occur if you use the Mozilla Firefox browser. If you do not use SSL with I.E. the error does not occur.

Resolution

Currently this issue is being reviewed by GroupWise development.

Workaround :
Use Mozilla Firefox or do not use SSL.

Status

Reported to Engineering