Environment
Novell GroupWise Messenger 2 Service Pack 2
NetWare
NetWare
Situation
Symptoms:
Clients will freeze and then get disconnected.
Changes:
Upgraded to GroupWise Messenger 2.0.2 from GroupWise Messenger 2.0.1.
Upgrade appears to work OK including prompting users to upgrade their client.
Clients will freeze and then get disconnected.
Changes:
Upgraded to GroupWise Messenger 2.0.2 from GroupWise Messenger 2.0.1.
Upgrade appears to work OK including prompting users to upgrade their client.
Resolution
There is setting for a new feature in service pack called "Connection Monitor".
Add '/conntimeout-0' to the Message Agent startup file (sys:\novell\nm\ma\strtup.ma).
Add '/conntimeout-0' to the Message Agent startup file (sys:\novell\nm\ma\strtup.ma).
Additional Information
The log will show multiple entries such as:
258 TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=74, Socket=170
240 TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=10, Socket=104
23A TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=2, Socket=126
24A TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=13, Socket=107
23E TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=12, Socket=206
And then moments later -
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=2, Socket=90
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=4, Socket=93
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=6, Socket=95
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=7, Socket=97
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=13, Socket=104
258 TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=74, Socket=170
240 TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=10, Socket=104
23A TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=2, Socket=126
24A TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=13, Socket=107
23E TCP *** PHYSICAL PORT DISCONNECTED, Tbl Entry=12, Socket=206
And then moments later -
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=2, Socket=90
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=4, Socket=93
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=6, Socket=95
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=7, Socket=97
238 TCP *** NEW PHYS. CONNECTION, Tbl Entry=13, Socket=104