Company logo disappears from Web Console after applying Live Update

  • 3713853
  • 13-Apr-2007
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5


Company logo disappears from Web Console after applying Live Update. The live update was rewriting the Tomcat4\webapps\rtrlet\brandinglogos directory on the machine where the Web Console is installed.


Fixed in ZENworks Asset Management Interim Release 1 or newer
The logo is now stored in the database, so it will not be lost during updates.The dialog for entering the logo has changed. Rather than asking you to put the file on the server, it allows browsing on the local machine for the file. It is then uploaded to the server and put in the database. Every time the web console server starts, it writes the file out to its branding logos folder, so the URL to the file (which is embedded in various places) will still work. Important note: IR 1 will delete the logo file from the brandinglogos folder, and it will be lost, just like in the past. This fix means that the next live update will not delete the file. So after applying this patch, the user should use the options dialog to reinstall their logo.
Interim Releases can be scheduled to run automatically or can be downloaded manually at The Interim releases can also be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section for details of how to set up automatic downloads if desired.

Each interim release is cumulative. If Interim Release 1 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.