Delete Network Devices from Find report fails if Address or Subnet used in criteria

  • 3706456
  • 15-Jun-2007
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5
Novell ZENworks 7 Asset Management - ZAM7

Situation

Run a network discovery "Find" report using IP Address as one of the criteria. Then try deleting the results. The deletion does not occur. The RTRLET.LOG file for the web console found at the root of the c:\ drive shows an error in the query (table name is not aliased in criteria, but it is in "from" clause).

Resolution

Fixed in ZENWorks 7 Asset Management Interim Release 13 or newer
Fixed in ZENWorks 7.5 Asset Management Interim Release 3 or newer
Interim Releases can be scheduled to run automatically or can be downloaded manually at https://download.novell.com. The Interim releases can be set up within the ZAM Manager for the Task server to check the site on a scheduled basis, and download and apply them automatically. Please refer to the Help Section details of how to set up automatic downloads if desired.

Each interim release is cumulative. If the Interim Release is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

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