To Field blank in WebAccess

  • 3700523
  • 20-Sep-2007
  • 26-Apr-2012

Environment

Products:
Novell GroupWise 7.0.2 Hot Patch

Situation

Symptoms:
To Field blank in WebAccess
To Field blank in WebAccess when address is selected using Address Book

Changes:
Applied GroupWise 7.0.2 Hot Patch WebAccess Application



Resolution

This issue has been fixed in Novell GroupWise 7 Support Pack 2 Hot Patch1a and later Support Packs

Workaround Steps:
Backrev the WebAccess Application. Follow the steps listed below to backrev the WebAccess Application

NetWare
1. Browse to the old SDD\Internet\WEBACCES\
2. Double Click Setup.exe
3. Click Yes to accept the License Agreement
4. Uncheck GroupWise WebAccess Agent and make sure only GroupWise WebAccess Application is only checked
5. Click Next
6. Browse to the Domain Directory\WPGATE\WEBAC70A and click Next
7. Click Next
8. Select Apache Web Server for NetWare
9. Browse to SYS:\APACHE2 in "Path to the Web server's root directory" and click Next
10. Make sure that the Novell root directory points to \\SERVERNAME\SYS\NOVELL
11. Make sure "Use the Tomcat Servlet Container (Recommended)" is selected and make sure that the path points to"\\SERVERNAME\SYS|TOMCAT\4" and click Next
12. Make sure English is selected as the Default language and click Next
13. Make sure that the Tree is selected and in Tree Field and the Domain Object is selected in the Context Field and click Next
14. Click OK on the Message to use the existing objects
15. Click Next on the Summary Screen
16. Click Yes to Unload the Web Server
17. Click Yes to Unload the Java
18. Once the installation is complete, click Finish

Windows
1. Browse to the Extracted Support Pack Directory\INTERNET\WEBACCES\ on the Windows Server (IIS Server)
2. Double Click Setup.exe
3. Click Yes to accept the Software License Agreement
4. Uncheck GroupWise WebAccess Agent. Make sure only GroupWise WebAccess Application is selected and click Next
5. Browse to the Domain Directory\WPGATE\WEBAC65A and click Next
6. Select Microsoft Internet Information Server (IIS) for Windows Server. Make sure that the path to the Web Server's root directory is correct. The default is C:\INETPUB\WWWROOT and click Next
7. Browse to the Novell Root Directory. The default is c:\novell and click Next
8. Make sure English is selected and click Next
9. Make sure that Proper Tree is selected and make sure that the Context points to the Domain Object and click Next
10. Click Ok on the GroupWise WebAccess Install Message (if any)
11. Click Next
12. Click Yes to stop the World Wide Publishing Service and any other Service
13. Once the copy has been completed, please click Finish

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