Environment
Novell GroupWise 7
Novell Open Enterprise Server 2 (OES 2)Novell Open Enterprise Server 1 (OES 1)
Novell Open Enterprise Server (Linux based)
Situation
C06A errors accessing documents after updating to GroupWise 7
Support Pack 3.
Resolution
Novell has found two scenerios where the case of directories
was not getting updated properly on disk and in the NGWGUARD.DB for
GroupWise Document Management.
The first case is when more than 9 libraries exist or have
existed in a post office. The 10th library will be in the lib000a
directory. The Linux POA was looking for the GMS databases in the
lib000A directory as the NGWGUARD.DB was not being updated by
dbcopy during the migration. GroupWise 7 SP3 had fixed this so
that DB copy will change this to lib000a and the POA will then look
for the lib000a directory instead of the lib000A directory. The
GWCHECK option "STORELOWERCASE" will now change the case in the
NGWGUARD.DB correctly.
If you run into errors or missing documents after updating to
SP3, simply rename your lib000A directory to lib000a.
The other scenerio occurred when unarchiving documents. The
POA was hard coded to look in the archive\A000000 directory instead
of the archive\a00000 directory. This also has been changed in SP3
so that the POA will look for the lowercase version.
If you are getting errors unarchiving your documents after
going to SP3 you should rename the archive\A00000 directory to
archive\a00000.