Novell GroupWise 7Novell Open Enterprise Server 2 (OES 2)
Novell Open Enterprise Server 1 (OES 1)
Novell Open Enterprise Server (Linux based)
C06A errors accessing documents after updating to GroupWise 7 Support Pack 3.
Novell has found two scenerios where the case of directories was not getting updated properly on disk and in the NGWGUARD.DB for GroupWise Document Management.
The first case is when more than 9 libraries exist or have existed in a post office. The 10th library will be in the lib000a directory. The Linux POA was looking for the GMS databases in the lib000A directory as the NGWGUARD.DB was not being updated by dbcopy during the migration. GroupWise 7 SP3 had fixed this so that DB copy will change this to lib000a and the POA will then look for the lib000a directory instead of the lib000A directory. The GWCHECK option "STORELOWERCASE" will now change the case in the NGWGUARD.DB correctly.
If you run into errors or missing documents after updating to SP3, simply rename your lib000A directory to lib000a.
The other scenerio occurred when unarchiving documents. The POA was hard coded to look in the archive\A000000 directory instead of the archive\a00000 directory. This also has been changed in SP3 so that the POA will look for the lowercase version.
If you are getting errors unarchiving your documents after going to SP3 you should rename the archive\A00000 directory to archive\a00000.