Server Abend or hangs during backup session

  • 3696837
  • 25-Jan-2008
  • 28-May-2012


Novell NetWare 6.5 SP5
Brightstor ARCserve Backup 11.1 SP1


Support Pack 1 of Brightstor ARCserve Backup 11.1 was applied
Server Abend or freeze during backup session
Server runs out of memory resources during backup sessions


Add the following lines to asconfig.ini under the section"NetWare Backup/Restore":


These parameters are also listed in the readme of SP1, but they did not mention the problem with fstape.nlm.

Additional Information

FSTAPE.NLM progressively consumes all the available server memory
Even if the mentioned parameters will fix the memory consumption issue for the FSTAPE.NLM, we also recommend the application of the CA Patch "QO78480" that can prevent further abends during the backup of the SYS volume of the NetWare servers.

The patch can be currently found in the CA Knowledgebase at the following link: doing a search for QO78480.

Formerly known as TID# 10101039