Environment
Novell GroupWise 7 Shipping
Situation
Changing recipients in a rule results in old recipients no longer
get the forwarded mail.
Forwarded mail is not received by some users
Forwarded mail is not received by some users
Resolution
Fixed in GW 7 sp1
Additional Information
A known work around is to remove and re-add all the recipients in
the TO: field rather then add recipients in with existing
recipients.
Steps to duplicate:
Steps to duplicate:
1) Create a rule to forward mail to two users and make rule
active
2) send new mail item to your self, which should then be forwarded to the two users
3) edit the rule and add one or more users to the to field to
receive the
forwarded mail.
4) check the properties of the sent item and they are not
accurate. some user
are on the same line
5) some of the users (the older ones) do not get the mail
Formerly known as TID# 10100648