Trustees missing after applying NCP Server update

  • 3686305
  • 12-Jul-2006
  • 19-Nov-2012

Environment


Novell Open Enterprise Server (Linux based)
Novell Open Enterprise Server (OES)
Novell Open Enterprise Server (OES) Support Pack 2 Linux
NSS Pools and Volumes are located on the Novell Open Enterprise Server (Linux based)

Situation

Symptoms
Users no longer can access any files or directories on NSS Volumes
Users can no longer map to NSS Volumes over NCP
Trustee list is empty when accessing directories located on NSS Volumes
NCP2NSS daemon is not running when doing "ps -aux | grep ncp2nss"

Changes
Applied a new NCP Patch from the official OES Channel on update.novell.com

Resolution

The cause is that during the patch update the ncp2nss process is stopped but it is never restarted after the patch has been installed completely. The NCP2NSS process controls the flow of trustees between NSS and NCP client , if this proccess is not running it will apear that users have no rights or that all trustees are missing .

Workaround:
1) Reboot the server this will cause the NCP2NSS process to be reloaded
or
2) run /etc/init.d/ncp2nss/ restart


Status

Reported to Engineering

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