Busy search takes a long time when 2 POAs are configured

  • 3681357
  • 01-Apr-2007
  • 27-Apr-2012

Environment

Products:
Novell GroupWise 6.5

Configuration:
2 POAs running against one Post Office - one for Client/Server and the other for Message File Processing and other tasks

Situation

Symptom:
Busy search takes a long time when 2 POAs are configured
Busy search does not refresh automatically when 2 POAs are configured
Pressing F5 causes Busy search to work

Change:
Split one POA into 2 POAs - one for Client/Server and the other for Message File Processing and other tasks

Resolution

Workaround Steps:
  1. Launch ConsoleOne
  2. Highlight the Post Office Object in question in the GroupWise View
  3. Use the drop-down list to display Post Office Agents
  4. Right Click on the POA object that does Message File Processing
  5. Click Properties
  6. Click GroupWise | Network Address
  7. Fill in the HTTP port with a unique number and make sure it is not 0
  8. Click Apply and Close
  9. Restart both the Post Office Agents
Corrective Actions:
Upgrade to GroupWise 7 or later