ERROR (E01) 041005: Unable to access MS Exchange Gateway Mailbox

  • 3680975
  • 27-Nov-2006
  • 26-Apr-2012


Novell GroupWise Gateway - 7 Support Pack 1 Gateway for MS Exchange
Novell GroupWise Gateway Gateway for MS Exchange
Microsoft Windows Server 2003 Enterprise Edition


Gateway Restarts over and over again
Verbose log in GroupWise domain/wpgate/exchange/000.prc show ERROR (E01) 041005: Unable to access MS Exchange Gateway Mailbox


Grant appropriate rights to the user logged to Windows server and launching the GroupWise Gateway application.
Modify these rights as follows in Exchange system manager:
1. Go to Start
2. Choose all programs
3. Choose Microsoft Exchange
4. Choose Exchange System Manager
5. Expand First Administrative Group
6. Expand Servers
7. Expand the Server who runs the Gateway
8. Highlight First Storage Group
9. Highlight and right click the Mail box store (server name)
10. Go to properties and choose security Tab
11. Give Domain Admins, Enterprise Admins and the user authenticating to GroupWise server Explicate right to send as and receive as. These need to be set to allow and have no greyed out check box on the deny.
un-checking inheritable permission under the advanced tab may have to be used to enable the allow button and insure the greyed out deny checks are removed when setting these right under the properties of the Mail store.