Upgrading to ZPM Update Agent for Windows v6.3 P-1

  • 3679190
  • 12-Feb-2007
  • 30-Apr-2012

Environment

Novell ZENworks Patch Management 6.3 - ZPM6.3

Situation

Description:

If you have a large number of Windows Update Agents you wish to upgrade, the best approach to deploying the ZPM Update Agent 6.3 P-1 (version 6.3.2.858) is from the ZPM Update Web Management Console. This article describes the known behavior when deploying the Windows Update Agent v6 P-1 upgrade patch to your existing agents.

Applies To:PatchLink Update Agent for Windows 6.x
Note:This version of the Update Agent for Windows requires that the Update Server be at v6.3. SeePatchLink KB398for details.
Requirements:
  • Update Server must already be at version 6.3
  • When deploying this patch client machines must have Windows Installer 2.0 or higher
  • When deploying this patch client machines must have Update Agent for Windows v6.0 or higher.

Resolution

Installation:

The Update Agent for Windows v6.3.2.858 upgrade package will be available as a deployable set of vulnerabilities on your Update Server. The vulnerabilities are described below.

C - Novell ZENworks Patch Management Update Agent Upgrade for Windows 6.0 and higher to 6.3.2.858 (See Notes)

This vulnerability is only deployable to an agent version that is a minimum of 6.0.x but a maximum of 6.2.x, which only support x86 operating systems. After a successful deployment of this patch the agent will no longer show applicable (Patched or Not Patched) for this vulnerability.

C - Novell ZENworks Patch Management Update Agent 6.3 P-1 for Windows (See Notes)

This vulnerability is only deployable to an agent version that is a minimum of 6.3.2.669 but a maximum of 6.3.2.849, both for support x86 and x64 operating systems. After a successful deployment of this patch the agent will show as patched.

Note:When deploying the package to upgrade legacy agents they will show up as Patched for this vulnerability after a successful upgrade.

Note:
  • The reboot may be suppressed by clicking the Suppress Reboot check box on the Package Deployment Behavior Options page of the deployment wizard. When the reboot is suppressed, the agent may go offline until such time as the device is physically rebooted in a small percentage of deployments. Best practice is to carefully plan the deployment of this package to coincide closely with scheduled maintenance windows to minimize the devices offline relating to this behavior.
  • When suppressing the reboot via the above steps, the agent has a higher chance of going offline on Windows NT and Windows 2000 devices. This is not exclusive to the operating systems mentioned but the deployment of this package should be reviewed with the above caveat.

FAQ

How does one determine if the patch is installed?

The following registry key will exist.

HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{023DBB60-2689-4EFC-A2A6-4CCDB3A9A5BF}\DisplayVersion\6.3.x.858

The following files will exist (with version number of 6.3.x.858):

C:\Program Files\PatchLink\Update Agent\GravitixAgentEngine30.dll
C:\Program Files\PatchLink\Update Agent\DAgent.exe
C:\Program Files\PatchLink\Update Agent\GravitixService.exe
C:\Program Files\PatchLink\Update Agent\IntegPt.dll
C:\Program Files\PatchLink\Update Agent\pddm.exe
C:\Program Files\PatchLink\Update Agent\plar.exe
C:\Program Files\PatchLink\Update Agent\plaud.dll
C:\Program Files\PatchLink\Update Agent\plcpl.dll
C:\Program Files\PatchLink\Update Agent\PLInv32.exe
C:\Program Files\PatchLink\Update Agent\WInvColl.dll

What fixes are included in the Windows Update Agent v6.3.2.858?

A list of fixes can be found inTID (3636111).

Re-Released Notes
  • Agents weren’t upgrading from 6.2 to 6.3 P-1 when manually running the upgrade on some NT 4.0 machines.
  • The DAgent.exe shut down with no error message during a DAU, and no results were posted back to the PLUS or the Windows Event Viewer.