All Sentinel processes start up but then some exit immediately

  • Document ID:3675321
  • Creation Date:05-Sep-2006
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Sentinel

Environment

Sentinel 5.x on Windows 2000, 2003

Situation

When starting Sentinel processes, some processes start up but exit immediately.

Resolution

On some Windows systems we've found that having an -Xmx value that is too large can cause the process to exit immediately.

On the sentinel server machine where the stopped service is running:

1. search for "-server -Dsrv_name="

2. go to the right entry for the stopped process (possible server name includes: DAS_Query, DAS_Binary, DAS_RT, Activity_Container, Workflow_Server)

3. look for "-Xmx" parameter for that process

4. If the parameter is greater than 1200m, then change it to -Xmx1200m.

5. Restart Sentinel services.