Environment
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)
Microsoft Windows XP Professional Windows XP Professional Support Pack 2
Situation
When BITS is
enabled and you distribute an application, the application
distribution will be corrupted in cache when you restart your
workstation and login workstation only.
When you start this application, NAL will try to install/run this application, but this will fail, because not all files are present.
When you start this application, NAL will try to install/run this application, but this will fail, because not all files are present.
Resolution
To obtain a hot patch with the fix for this problem, follow the
instructions in KB 3484245 "Updates to Novell ZENworks 7 Desktop
Management" which can be found at https://www.novell.com/support
Additional Information
STEPS TO
REPRODUCE:
- Create an
application that will copy a big zip file to a directory on the
workstation and then unzip this file with e.g. winzip. Associate
this application to a user. The application should be force cache
and disconnectable
- In the
launcher configuration, enable bits for the user (to which the
application has been associated).
- It is useful
installing bitsadmin on the workstation that is going to be used
for the testing.
- Start the workstation and login with the user the application is associated to.
- The
application will be cached. With BITSADMIN /monitor /allusers the
progress of the ZENworks job can be monitor.
- Restart the
workstation before the application has been cached and login
workstation only. Using BITSADMIN /monitor /allusers will show that
there is no more ZENworks job in the queue.
- Restart the workstation and login to the network. When NAL is loaded try to start the application. An error will appear. When step 6 is skipped, the distribution with BITS will continue with the job, and when the application is downloaded it can be executed without problems.