eGuide returns error "could not obtain a template for file ..."

  • 3661011
  • 07-Nov-2006
  • 26-Apr-2012


Novell eGuide 2.0
Novell NetWare 6.5 Support Pack 5


Accessing eguide returns error.

xsl error java.lang.exception could not obtain a template for the filesys:\tomcat\4\webapps\eGuide\Web-INF\templates/xsl/lcra/browser/basecommanderror


Make sure the path to the file is the same as indicated in the error.
The directory "lcra" may not exist except as the name"default". Rename that to "lcra"
See also similar situation in Cool Solutions (added to additional notes below).

Additional Information

Solving a blank web page in eGuide

Novell Cool Solutions: Question & Answer

Posted: 30 Jun 2005

Recently I tried to access my eGuide web page and I was surprised to see a blank screen. The following error message appeared:

Could not obtain a template for the file sys:\tomcat\4\webapps\eGuide\Web-INF\templates/xsl/defaulttamu/browswer/basecommanderror

Looks like you are missing your default directory for some reason. You can recopy it, rename it to "defaulttamu" in your case, and the eGuide page should work fine.

*Thanks to Cool Solutions reader Royce Robinson for this tip!