Cannot launch Citrix application using Client 10.x

  • 3630309
  • 29-Sep-2007
  • 30-Apr-2012


Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Application Launcher (NAL)
Citrix Presentation Server Clients Version 10.x


ERROR:"Error number 2314","The ICA CLient received a corrupt ICA file. ICA File section WFClient contains duplicate keys named (CustomConnectionsIconOff)"
Launching a Citrix web application via NAL with Citrix Client 10.0 or newer installed generates the above error


Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 1, available at

Please Note: after applying this update, on any affected machine, you will need to delete the file
C:\Documents and Settings\<User>\Application Data\ICACLIENT\APPSVR.ini
in order to complete the resolution. Unless this file is deleted, it will appear that the problem has not been resolved.

As a workaround, you could a) use an older client, or b) manually create the application as shown in the ZENworks Documentation

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