C03F when accessing mailbox

  • 3627349
  • 31-Aug-2007
  • 26-Apr-2012

Environment

Novell GroupWise 7.02 Hot Patch 2 IR1 Client
Novell GroupWise 7.02 Hot Patch 2 Linux Client
Novell SUSE Linux Desktop 1.0

Situation

When accessing any mailbox, including a brand new mailbox via either the Xplat client or the Windows client in a VMWare guest on a SLED 10 workstation a C03F error is returned. Logging into the same mailbox from a GroupWise Mobile Server box works correctly.

Resolution

There was a "path to cache" set in the Windows registry on the VMWare guest. Once that was removed, all mailboxes were able to be accessed without an error. The key is set at HKEY_CURRENT_USER\Software\Novell\GroupWise\Login Parameters