Cannot view Quattro Pro attachments in GroupWise Webaccess client

  • 3627141
  • 07-Jul-2007
  • 29-May-2012


Novell GroupWise 6.56
Novell GroupWise 7.01


Quattro Pro attachments view fine in GroupWise 6.5 SP6 and GroupWise 7 sp1 windows client
Cannot view Quattro Pro attachments in GroupWise Webaccess client
Attachment views as ascii garbage


This problem has been duplicated in-house and GroupWise development has been notified. Note: used the January 18, 2006 build of GroupWise 7 Webaccess.

1. Attach a Quattro Pro document to a mail message in GroupWise and send it to yourself
2. Open the message in the Webaccess client and View it. It shows up as ascii garbage in GroupWise 6.5 sp6 and there is no error on the Webaccess Agent. In GroupWise 7 Document Viewer Agent you see the error:

" Error WP1: Action: Conversion; File: Notebk1.qpw; Error: Document conversion error: possible configuration/system problem (SCCERR_NOITEM) ".

The GroupWise 7 Webaccess client shows the error "Unable to view Notebk1.qpw"
New Information:
This problem has been fixed in the 4/3/2006 build of GroupWise 7 SP1 or later.
Fixed in Stellent viewer version 8.10 , 03/2007


Reported to Engineering

Bug Number


Additional Information

Formerly known as TID# 10100224