How to Manually uninstall IDM (Dirxml) Plugins on iManager 2.5

  • Document ID:3622510
  • Creation Date:01-Feb-2007
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Identity Manager
      iManager

Environment

Novell iManager 2.5
Nsure Identity Manager 2.0.x

Situation

Error "The system encountered an unknown error. Please contact Novell Support." while selecting a Dirxml task
Error "A system error occurred." while selecting a Dirxml task
Unable to uninstall Dirxml Plugins
How to Manually uninstall IDM (Dirxml) Plugins on iManager 2.5

Resolution

This document contains instructions for both OES Linux and OES Netware. It contains generic information such as "stop tomcat" or %Tomcat_Home%. The following section clarifies what these mean on both the Linux and Netware Platforms.

Netware Specific Commands:
Stop Tomcat- type "TC4STOP" at the system console
Start Tomcat- type "TOMCAT4" at the system console

OES Linux Specifc Commands:
Stop Tomcat- type "/etc/init.d/novell-tomcat4 stop" at a shell prompt
Start Tomcat- type "/etc/init.d/novell-tomcat4 start" at a shell prompt

In this document, %Tomcat_Home% means:
/var/opt/novell/tomcat4/webapps/ on OESLinux
Sys:\Tomcat\4\webapps on Netware

Stop Tomcat. Then delete the files and directories stated below. (NOTE: You probably will not have all the files and directories. Just delete what you have. This a compilation of old and new Dirxml plugins....so depending on what has been installed, you probably will not see all the files and directories).

Delete the following NPMs from the %Tomcat_Home%\nps\packages directory

ADLink.npm
Approvalflow.npm
CredProv.NPM
DirxmlCommon.npm
DirxmlFilter.npm
DirxmlInfo.npm
DirxmlOverview.npm
DirxmlPermit.npm
DirxmlRules.npm
DirxmlScript.npm
dsp.npm
DWiz.npm
entitlement.npm
eProvConsole.npm
ForgottenPassword.npm
notconfig.npm
Nsure_Identity_Manager_2.0.2Plugins.npm
PlatformAdministration.npm
pwdpolicy.npm
pwsyncconfig.npm
SecretStore.npm
StatusLog.npm
UserProfile.npm


Delete the following directories from %Tomcat_Home%\nps\portal\modules

ADLink
ApprovalFLow
CredProv
Dirxml
DirxmlCommon
DirxmlFilter
DirxmlInfo
DirxmlPermit
DirxmlRules
DirxmlScript
dsp
DWiz
eProv
ForgottenPassword
notconfig
pwdpolicy
pwssyncconfig
SecretStore
StatusLog
UserProfile


Delete the following directories from %Tomcat_Home%\nps\WEB-INF\modules

ADLink
ApprovalFlow
CredProv
Dirxml
DirxmlCommon
DirxmlFilter
DirxmlInfo
DirxmlPermit
DirxmlRules
DirxmlScript
dsp
DWiz
eProv
ForgottenPassword
notconfig
nsure_identity_manager_plugins
PlatformAdministrationModule
pwdpolicy
pwsyncconfig
SecretStore
StatusLog
UserProfile


Delete the following directories from %Tomcat_Home%\nps\UninstallerData

Uninstall_ADLink
Uninstall_ApprovalFlow
Uninstall_CredPrev
Uninstall_DirxmlCommon
Uninstall_DirxmlFilter
Uninstall_DirxmlInfo
Uninstall_DirxmlOverview
Uninstall_DirxmlPermit
Uninstall_DirxmlRules
Uninstall_DirxmlScript
Uninstall_dsp
Uninstall_DWiz
Uninstall_entitlement
Uninstall_eProvConsole
Uninstall_ForgottenPassword
Uninstall_notconfig
Uninstall_Nsure_Identity_Manager_2.0.2_Plugins
Uninstall_PlatformAdministration
Uninstall_pwdpolicy
Uninstall_pwsyncconfig
Uninstall_SecretStore
Uninstall_StatusLog
Uninstall_UserProfile


Start Tomcat. Log into iManager. Go to Configure (icon of man behind desk) and select Module Installation | Available Novell Plug-in Modules | New | browse to the NSure_Identity_Manager_xxx_Plugins.npm. Once the npm is copied to the server, select the checkbox and Install. Once installed you will need to stop Tomcat and restart it. Log back into iManager. If you are running RBS, then you will need to update your collection: Configure | Role Based Services | RBS Configuration | Not Installed | Select the Dirxml/Identify Management and install. Once completed, you should now have the Dirxml and Dirxml Utilities Roles.

Additional Information

Upgraded from iManager 2.0.2 to iManager 2.5

Formerly known as TID# 10097190
Formerly known as TID# NOVL101612